The store offers clothing sizes from 2 to 28, with petite sizes available in select stores and online. Shoes are available in sizes 6 to 12 in regular and wide widths, with half sizes available online only.
Items with original tags attached and in new, unworn condition may be returned within 30 days of in-store purchase or within 30 days of a shipped item's delivery date. After 30 days or without an original receipt, an exchange or store credit at the current selling price will be issued. For more information about returns, customers can contact Customer Service at 1-800-758-CATO (2286).
Yes, online orders can be shipped to a local store for free. During checkout, customers can select Free Ship to Store as their shipping option. Orders are shipped with weekly store shipments, so customers should allow up to 15 business days for delivery. A confirmation email will be sent once the order has arrived in store.
Cato Style Rewards are offered for Cato credit card holders. Customers with a Cato credit card are automatically enrolled in the program. To apply for a Cato credit card, customers can visit a local store or apply online.
The store offers a 30-day layaway plan for customers. Layaway is not available for online purchases, but customers can take advantage of this option in-store. This allows customers to reserve items and pay for them over a 30-day period.